Frequently Asked Questions

Search our knowledge base for quick answers, step-by-step guides, and everything you need to know about Monra.

About Monra

Monra is the account where your international revenue lands. You get dedicated account details in the US, EU, and UK, so clients pay you like a local by ACH, SEPA, or Faster Payments, and the money settles as dollars you control. No waiting on correspondent banks, no forced conversion, no surprise account freezes.

Receiving money

Depending on availability in your country, Monra gives you dedicated local receiving details across up to six currencies:

  • USD — ACH and wire
  • EUR — SEPA
  • GBP — Faster Payments
  • BRL — Pix
  • MXN — SPEI
  • COP — Bre-B

This lets clients pay you using the same bank transfer methods they already use for local suppliers.

Using your US account

Contact us at support@monra.app and we will help. Please do not contact our banking partners directly, as they are not set up to look into your account.

Sending money

You can move money in several ways depending on who you are paying:

  • Bank transfer — withdraw to your own bank account or pay someone else's across supported countries.
  • MonraTag — send instantly and free to another Monra user.
  • Payment link — create a claimable payment link for someone, even if they do not have a Monra account yet.
  • External wallet — send directly to a crypto wallet for a flat $0.75.

Fees

Everything inside Monra is free.

Free:

  • Receiving money
  • Holding your balance
  • MonraTag transfers
  • Payment links
  • Invoicing

Bank transfers:

  • 1% Monra fee
  • Plus the underlying banking rail fee charged by our partner, passed through at cost

External wallet transfers:

  • Flat $0.75 per transfer

Security and your money

In your own account on public financial infrastructure, not on Monra's servers and not pooled with anyone else's funds. The keys that control it are generated and used inside dedicated secure hardware, in an isolated environment that neither Monra nor anyone else can reach into, and every transfer requires your approval. Monra cannot move, freeze, or lend your funds.